VIVA SaaS

Contact information
https://www.vivacityapp.com
sales@vivacityapp.com
Service Type (Self-reported)
Mini Program Development Template-Based Solutions Consulting
Countries/Regions Served
Australia United Kingdom
Industries Served
Catering Transportation
About (Self-reported)
Company Overview VIVA (Vivacity) is a London-based Weixin ecosystem specialist, dedicated to building end-to-end Weixin solutions for overseas hospitality, F&B, student accommodation, real estate, and international travel brands looking to enter and grow in the Chinese market. Over the past 8 years, we have delivered 50+ Weixin Mini Program projects for a global portfolio of clients across the UK, Europe, and Australia — including five-star hotel groups, luxury cross-border rail operators, established restaurant brands, and leading UK student accommodation providers. Core Service Capabilities Custom Mini Program Development — bespoke builds and modular SaaS solutions Weixin Pay & Cross-Border Payments — full integration and reconciliation Weixin Customer Service — bilingual EN/ZH live chat and messaging Systems Integration — deep connections with 30+ leading CRM, PMS, and booking platforms Content & Marketing Operations — Official Accounts, Channels (视频号), KOL partnerships, marketing automation Membership & Data — loyalty programs, analytics, and user growth strategy Why VIVA Focused exclusively on overseas brands — 8 years of experience translating Western brand standards into the Chinese digital ecosystem, with deep understanding of cross-cultural communication and localisation No China entity required — clients can launch and operate without setting up a Chinese company or local team; VIVA handles Weixin verification, hosting, content moderation, and ongoing compliance End-to-end delivery — strategy, UI/UX design, development, and ongoing operations under one roof Global client network — trusted by leading brands across London, Europe, and Australia in multiple verticals Industries Served Hotels & Resorts · Restaurants & F&B Chains · Student Accommodation · Real Estate · International Rail & Travel Operators

Client Case of VIVA SaaS: Mini Program Solutions for Catering & Transportation

Case Study: UniLodge Australia

Service TypeTemplate-Based Solutions
Service Duration09/25/2025 - Present

UniLodge, a leading Purpose-Built Student Accommodation (PBSA) operator in Australia and New Zealand, needed a centralized Weixin platform to digitize its massive property portfolio. The goal was to overcome cross-border information barriers, streamline bookings for Chinese students, and efficiently manage multiple sub-brands and complex tenancy rules. [Capabilities & Core Outputs] VIVA engineered a comprehensive Weixin booking ecosystem featuring: Dynamic UI Architecture: Automatically adapting visual themes to match various UniLodge sub-brands. Advanced Tenancy Logic: Flawlessly handling complex variables like tiered pricing and flexible lease dates. Streamlined Acquisition: A frictionless, multi-step localized booking funnel routing high-quality leads directly to overseas leasing teams. Centralized CMS: Deployed the VIVA dashboard for real-time, multi-city inventory and content management. [Business Outcomes] The platform successfully translated a complex cross-border property matrix into an intuitive, localized interface. By significantly reducing international decision-making friction, it created a highly efficient lead-generation loop. UniLodge can now effortlessly capture high-intent Chinese leads while maintaining complete, centralized operational control over their Weixin digital ecosystem.

Template-Based Solutions for UniLodge Australia
Template-Based Solutions for UniLodge Australia
Template-Based Solutions for UniLodge Australia